Our services allow you to operate on an “always-on” basis by providing full service on monitoring, managing and maintaining of your IT environment 24/7 globally. We act as the control tower of your IT infrastructure managing IMAC (Install, Move, Add & Change) procedures, capacity planning, and the implementation of patches & updates, and global infrastructure project implementations. Our hybrid delivery model aims to consolidate OEM support contracts into one global contract, supplemented with our own worldwide IT support services. It not only leads to significant cost reduction and security improvements, but also closes SLA delivery gaps in remote locations. CMDB and asset lifecycle management forms a strong foundation for digital resilience and operational excellence, but it also enhances corporate social responsibility by curbing the production of e-waste.
We act as a single point of contact consequently eliminating the complexity of dealing with multiple support providers. We help you consolidate various support contracts to obtain a unique contract with a single end-date that allows us to manage your IT infrastructure efficiently and effortlessly. We do it all with dedication, care and enthusiasm. Our mission is to guarantee a fully operational managed global infrastructure so that you can focus on your organizational business drivers. As your IT infrastructure evolves, we stand by your side as a loyal and can-do mentality partner.
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